Frequently Asked Questions
Everything you need to know about refreshing your living space.
What makes ALT Air Fresheners different from traditional sprays?
ALT focuses on eco-friendly, non-toxic formulations that neutralize odors at the molecular level rather than just masking them with heavy synthetic perfumes.
How long does a single scent bottle typically last?
Depending on usage frequency and room size, a standard 100ml bottle typically provides a consistent aromatic experience for 30 to 45 days.
Are your products safe to use around pets and children?
Yes, our products are crafted using natural essential oils and are free from phthalates, parabens, and formaldehyde, making them safe for the whole family when used as directed.
What is your shipping policy for domestic orders?
We offer flat-rate shipping across the country. Orders are typically processed within 24-48 hours and delivered within 3-5 business days.
Can I return a scent if I don't like the fragrance?
We offer a 'Scent Satisfaction' guarantee. If a fragrance isn't to your liking, you can return the unused portion within 14 days for an exchange or store credit.
Do you offer subscription services for regular refills?
Absolutely. You can subscribe to your favorite scents and save 15% on every order, with the flexibility to pause or cancel at any time.