Returns & Exchanges
At ALT Air Freshner, we want your home to smell exactly as you imagined. If you are not completely satisfied with your fragrance experience, you can return your unused products within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the specific reason for your return to receive a prepaid shipping label.
Pack Your Items
Carefully place the unused air fresheners in their original packaging to ensure they are protected from damage during transit.
Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing